This text explains how the personal data of merkantor.com visitors is processed. Last updated: 25 August 2026.
1. Data controller
This website is operated by Merkantor. The contact person is Ali Karabüyük; support@merkantor.com or 0555 650 41 11. This section will be updated once the trade name, address and tax details are finalised.
2. What data is processed?
Only the data you send us is processed:
- When you fill in the contact form: your name, email address, phone number if given, subject and message.
- Technical records: the IP address and submission time recorded when a form is sent (to prevent abuse).
- Server access logs: the standard access logs kept by the hosting provider.
The site uses no third-party advertising or tracking cookies to build visitor profiles.
3. Purpose and legal basis
Your data is processed only to answer your question, send you the information you asked for, and keep the site running securely. The legal basis is your explicit consent and the legitimate interest of the data controller under Turkish Law No. 6698 on the Protection of Personal Data (KVKK).
4. Transfers
Your data is not shared with third parties for marketing. Only the hosting and email infrastructure providers used to run the site can technically access it.
5. Retention period
Form records are kept for a reasonable period after the correspondence concludes, then deleted. Mandatory retention periods required by law are reserved.
6. Your rights
Under Article 11 of the KVKK you have the right to learn whether your data is being processed, to request its correction or deletion, and to object to the processing. You can send your requests to the email address on the Contact page.
This text is for general information and does not replace legal advice. Before relying on it, complete it with your company details and have a legal adviser review it.